Customer Analytics for Support Focused Teams
Use Gen AI to track trends, receive critical alerts, and get weekly insights—minimize churn and efficiently enhance user satisfaction.
Use Gen AI to track trends, receive critical alerts, and get weekly insights—minimize churn and efficiently enhance user satisfaction.
Negative reviews steer 94% of buyers away and to a competitor
Negative support churns 41% of customers to your competitors
Replacing customers is 5x more expensive than retaining them
We support multiple external sources!
From social media to community forums, customers are sharing their likes and dislikes about your product. Is your team listening?
Connect Sushidata with Discord, Slack, Discourse, and more to actively listen and respond to customer conversations in real time.
Link your existing customer service software to Sushidata to improve data precision and mitigate data bias.
Connect Sushidata to Salesforce, Linear, HubSpot, and more to ensure messages reach the right teams when they matter most.
Visualize the voice of your customer with insights that reveal the most important issues on user trends.
Understand not only your customers' feelings but also the complex nuances of their emotions, along with projected CSAT and NPS scores.
Sushidata identifies and categorizes recurring customer issues, from feature requests to common problems, streamlining issue resolution.
Receive comprehensive reports on feature requests, positive feedback, and more, directly in your Slack or as detailed presentations designed for seamless team collaboration.
We honor the privilege of assisting with your data organization and commit to never using your data to train models outside your organization.
Yes, we're developing innovative methods to use the data you collect to respond accurately on your business's behalf. We understand the challenge of replying to customers at scale and are committed to enhancing AI to meet your accuracy needs—ensuring effective and precise customer interactions.
No, Sushidata isn't limited to just ChatGPT. It's a robust multi-model AI platform, utilizing over 50 different AI LLM models to deliver clear, unbiased feedback summaries from your conversational data.
Sushidata stands out in its approach to user feedback collection. Unlike others who cater to product teams, we focus on empowering your customer experience teams—those crucial to servicing, retaining, and securing your company’s growth.
While sales might secure the initial deal, it’s the support team that ensures ongoing customer loyalty and repeat business.
At Sushidata, we prioritize the security of your data by strategically compartmentalizing all incoming information to prevent vulnerabilities. Each dataspace is exclusively owned by you, ensuring that your data remains distinct and separate from that of other customers.
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